GoodNotes planner links not working?

PlannerHop is not affiliated with GoodNotes. This page summarises GoodNotes' public support page and forum; check there for the latest.

What GoodNotes documents

GoodNotes' support article on imported PDFs says links can open another page in the document or a website, and that the link must already exist in the imported PDF (GoodNotes Support). It describes two cases:

iPad and iPhone (iOS): select the linked text, image or planner element.
Android, Windows and Web: enter Read Only Mode, then select the linked element. In Edit Mode, press and hold the link and choose Open Link.

What some users report

In GoodNotes' feedback forum, some users have reported links in planners not working on Windows and Android (GoodNotes feedback forum). Forum posts are not always dated by app version, so a report may be about an older release. PlannerHop has not tested these apps on real devices yet.

If you are a buyer

On Android, Windows or Web, switch to Read Only Mode and tap again.
Make sure you imported the PDF file itself, not a screenshot or an image export.
Ask the seller whether the planner is hyperlinked; not every planner is.
Try opening the PDF in another PDF reader. If links work there, the PDF is fine and the issue is in the app.

If you are a seller

First rule out the PDF. Broken links in the file itself look exactly like an app problem to a buyer. Check it here; nothing is uploaded:

Drop your planner PDF to check it

Or choose a file. PDFs up to 250 MB and 2,000 pages.

Checked on this device. Your PDF is never uploaded.

If the checker finds no broken links, add a short note to your listing and instructions: links open with a tap on iPad, and in Read Only Mode on Android, Windows and Web, per GoodNotes' support page. Then test on any device you can borrow.